Roy and his team can only be described with one word – AMAZING. My experience with Prem Roy has been nothing but smooth, timely and honest.
I dropped Roy a text on a Saturday morning requesting to see one of the many cars he had under his consignment list. I received a response almost immediately and Roy arranged for me to view the car on the very same day. When we met, he was very pleasant to talk to and the viewing went well.
Roy assisted to list my then existing car and he consulted me on pricing and expectations, and in all fairness, I was unsure if there would be any takers. Yet on the very next day, Roy updated me on the enquiries he had received, and there was a request to view the car even. Long story short, my car was sold in 3 days. Talk about fast!!! Roy even made a trip to my office just to facilitate a viewing and he was very accommodating with my availability.
The procedure to purchase the new car was handled by Ash, and she was stellar in being very detailed; she explained each step of the process clearly and most importantly, she was very timely in responding to my questions. We worked through the necessary paperwork, she kept me informed of progress at each step of the way, we arranged for a handover and collection and it all went really smoothly, no surprises, no delays.
I’m really impressed with Roy and his team, the courtesy, professionalism and plain good old honesty they demonstrated has blown me away. Even after the deal was closed, both Roy and Ash would still follow-up with me to ensure I did not have any lingering questions or anything to that effect.
The used car market is filled with over commitments made and out right under delivery. As a buyer or even a seller, you stand to be at risk if you are unlucky. I’m grateful I had the fate to deal with Prem Roy, the many rave reviews are real, Roy and his team could very well be the best thing you could choose if you were looking at either selling or buying a car.
Thank you Roy, Ash and the whole team at Prem Roy Motoring, keep doing what you do with pride. I wish you great success and I’m sure I’ll be back to see you guys for my next ride when the time comes. All the best!!!